Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 1,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.
Maxi Zoo Ireland is driven by the desire to make the life of pets and pet owners simpler, better, and happier.
We are seeking a full-time qualified Groomer for our Portlaoise Store.
As a Groomer in our Grooming Salon, you’ll have the opportunity to build personal relationships with your customers and their pets each time they visit. You’ll get to know their pets’ styles and personalities to create a customized, stylish experience just for them. From that first shampoo to that final strut home, you’ll take pride in the services you provide.
What you will do:
1. Consultation: Communicate effectively with pet owners to understand their preferences and concerns, and provide advice on dog grooming (hair care, device use, breed characteristics, etc.), as well as recommendations for related products.
2. Customer Engagement: Provide excellent customer service by getting to know each customer and their pet individually, remembering their preferences and any specific needs in line with animal protection legislation.
3. Follow-Up and Follow-Through: Follow up with customers after their grooming appointments to ensure satisfaction and address any feedback or concerns promptly, demonstrating reliability and professionalism by consistently delivering high standard grooms.
4. Sanitisation and Cleanliness: Maintain a clean and organized grooming area, including disinfecting equipment, washing towels and grooming tools, and ensuring a safe and hygienic environment for dogs and staff.
5. Product Knowledge: Maximize revenue through grooming services promotion and provide expert advice to support the sale of own-brand products.
What you will bring:
1. Fully flexible across 5 days, including weekends.
2. Previous hands-on experience in a grooming salon and/or QQI Level 6 Dog Grooming/City & Guilds qualification.
3. Proficiency in all aspects of grooming and clipping all dog breeds to a high standard.
4. A professional attitude with effective communication skills to build trust and rapport with customers and the wider grooming team.
5. Time management skills to independently prioritize and accomplish multiple tasks within established timeframes.
6. A passion for animals, with comfort and confidence around all breeds of dogs (large and small), treating all furry visitors to the salon as their own pets.
7. A commitment to personal development and reliability, asking questions and using time effectively to learn from qualified groomers in the salon, with a long-term career vision in grooming.
Why join us?
1. Service pay: Higher rate of pay after 12 months of service.
2. Certified Great Place to Work.
3. Employee Discount: Up to 40% in our stores and 20% in our Salon.
4. Paid leave: Sick leave, annual leave, bank holidays, maternity/paternity leave.
5. Refer a friend scheme.
6. State of the art grooming salon.
7. Advancement Opportunities: We believe in promoting from within and developing our team to have a career path.
8. Community: Work in an environment where employees and customers share the same passion for animals.
9. Educational opportunities: Continuous learning through our induction plan, e-learning academy, classroom training environment, and development plans.
10. We are closed on Easter Sunday, St. Stephen’s Day, and Christmas Day.
11. Employee assistance programme.
12. Cycle to work scheme.
13. Free grooming uniform.
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