Job Description
Responsibilities:
Spa Operations:
* Ensure smooth day-to-day operations of the Escape Spa.
* Oversee scheduling, people management, and inventory control.
* Consistently exceed guest expectations in service and treatments.
* Maintain exceptional standards in our Spa and onsite fitness centre.
* Ensure a welcoming, clean, and well-maintained environment for our guests.
Team Leadership:
* Provide coaching, motivation, and professional development for the spa and leisure team.
* Foster a positive, collaborative, and high-performing work environment.
Financial Performance:
* Plan and drive the department’s profitability through strategic planning, budgeting, and revenue generation initiatives.
Guest Experience:
* Stay abreast of the latest spa and wellness trends.
* Curate innovative treatment menus and service offerings to enhance the guest experience at Escape Spa.
The Ideal Candidate:
* Experience: 3-5 years of experience in spa management within a hotel setting.
* Track Record: Proven success in exceeding guest expectations and driving revenue growth.
* Leadership Skills: Strong ability to motivate, coach, and develop a high-performing team.
* Communication: Excellent communication and interpersonal skills, able to build rapport with guests and colleagues.
* Knowledge: In-depth knowledge of spa operations, including treatment protocols, scheduling software, and health and safety regulations.
* Passion: A commitment to wellness and the hospitality industry, with a dedication to providing exceptional service.
* Diploma or Degree in Spa Management or relevant industry experience.
* A background in beauty therapy or wellness, with a qualification such as CIDESCO, CIBTAC, or ITEC, is advantageous.
About The Role:
We are seeking an experienced and passionate Spa Manager to oversee the daily operations of our luxurious spa, ensuring the highest standards of service and guest satisfaction. Join the historic Imperial Hotel Spa team and take the opportunity to make your mark in the urban spa market. Contribute to creating unforgettable spa experiences for our esteemed guests which has made us one of the top rated Spas in the Munster region!
Closing Date: Friday 7th February, 2025
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