Overview
You will be part of a high-performing team of Business Analysts and take full responsibility for a specific area within Business Analysis. The primary role in Senior Business Analysis is to act as a key interface between the technical project team and user communities. You will serve as a liaison between the technical team and subject matter experts/end users.
Responsibilities
* Manage and lead multiple phases of technical areas within a project and/or multiple small projects of moderate scope and sometimes complex assignments.
* Look at the whole E2E process landscape, break down processes into various Levels (1-3) using BPMN.
* Map full business processes and implement solutions for technological and process improvements within the context of overall business processes.
* Map those processes with experience using tools like MS Visio or similar.
* Gather business requirements from stakeholders and review existing ones to produce detailed business requirement specification documents.
* Run workshops using proven techniques for creating detailed business, functional, and non-functional requirements.
* Assist and lead team contribution and communication to ensure complete requirement coverage.
* Apply standards and methodologies. Provide expertise and support on the use of methods and tools.
* Be responsible for needs analysis, task planning, process/data analysis, and modeling, and/or logical database design with relational databases.
* Identify and assess risks to the success of the project.
* Agree on the project approach with stakeholders and prepare realistic plans (including quality, risk, and communications plans).
* Track activities against the project schedule and manage stakeholder involvement as appropriate.
* Handle training and build competency within the practice.
Essential Skills
* A relevant third-level qualification or equivalent work experience.
* An additional course or certification in Business Analysis, process mapping Certification.
Desired Skills
* A Project Management qualification.
* A Lean Six Sigma Certification.
* A Management qualification or relevant years of experience.
* People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring, and the transfer of knowledge by designing and delivering learning interventions.
* Teamwork and emotional intelligence.
* Good self-management – continuous performance is both an objective and a mindset.
* Has an innovative approach – a bold thinker and doer, matching creativity with vigilance.
Experience
* 7 years + Business Analyst experience with process mapping experience is essential.
* Agile and waterfall experience.
* Must have at least 5 years plus experience with mapping out process and process improvement on complex projects with process tool experience.
* Knowledge in business analysis methodologies and has awareness of new and emerging technologies and developments.
* Has good applications/technology knowledge, building on specialist domain knowledge.
* Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality.
* Experience in applying problem-solving methodologies and tools to diagnose and solve operational problems.
* Experience in providing technical guidance to enable others and solving technical queries from junior colleagues.
* Highly proficient in MS Excel, PowerPoint, and Word.
* Experience of using recommended project control solutions for planning and scheduling.
Benefits
* We offer a competitive salary and substantial benefits package with unique wellbeing, financial, and employee recognition programs.
* We pride ourselves on our diverse and inclusive culture and offer a variety of family-friendly policies and enhanced leave to help you achieve a healthy work-life balance.
* We provide significant learning and development opportunities to encourage individual growth and success throughout your career with us.
* Our collaborative working environment allows us to stand shoulder to shoulder with our clients and peers through good times and challenges.
* We empower passionate technology-loving professionals to expand their skills and participate in inspiring projects.
* We offer competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing program, sports and social events, birthday hampers, and much more.
* We always work as one team, and our people are not afraid to think big and question the status quo.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
We understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV's and will consider your application in line with the values, requirements, and role competencies.