A leading nationwide distribution company based in South Dublin now seeks a General Manager for their Home Delivery service with a major Supermarket chain.
The General Manager of Home Deliveries will be tasked with overseeing the day-to-day operations of a large distribution company responsible for approximately nationwide home deliveries daily, seven days a week.
Key responsibilities include:
Maximize customer service by ensuring the highest levels of reliability and punctuality for its 350 drivers in 140 vehicles.
Instil and reinforce a customer service culture within the team and the broader organization.
Focus on driving operational efficiency improvements across the entire supply chain.
Oversee resource planning and scheduling by the team of 8 planners.
Manage and motivate the driver team, providing guidance and direction.
Maximize driver and vehicle utilization while balancing operational efficiency, fleet maintenance, and safety.
Report and analyze key performance indicators and operational metrics, such as driver and vehicle utilization with a focus on maximizing profit.
Ensure adequate staffing levels, managing and scheduling annual leave as needed for 10 support staff.
Work with resource planners on resource management to handle seasonal demand spikes effectively.
Handle HSA/regulatory and compliance matters, maintaining a high standard of safety.
Ensure operations comply with all relevant regulations.
Oversee fleet maintenance and replacement to minimize downtime and maximize return on investment.
Oversee the insurance program related to transport, investigating incidents and implementing preventive procedures.
Work with relevant stakeholders to prepare and manage budgets.
Prepare for and manage potential seasonal demand spikes efficiently.
Core Requirements:
Minimum 5 years of experience in high-volume multidrop transport/logistics management.
Relevant degree or qualification in Supply Chain, Logistics, Transport Manager CPC, or equivalent experience.
Experience in resource planning and management.
Strong IT knowledge, especially in Word and Excel.
Ability to analyze demand trends and provide action plans.
Experience in coaching, mentoring, and motivating personnel in a time-bound environment.
Understanding of the overall business and strategic opportunities.
Customer-centric mindset with cooperative and communicative problem-solving skills.
Consistent commitment to the highest safety standards.
Highly organized with strong planning abilities.
Ability to multitask and perform under pressure in a fast-paced environment.
Efficient implementation and management of change.
Flexibility to work outside business hours as needed.
Strong communication and negotiation skills.
Professionalism and confidence in stakeholder communication.
Terms:
Full-time, permanent, site-based
Package:
€80, % Bonus
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