Job Title: IT Data Center & Network Support Engineer
Contract Type: Day Rate Contract
Fully onsite with our client based in Westport, Co. Mayo.
Provide hands-on support and troubleshooting for their network infrastructure maintenance, and data centre operations.
* Strong troubleshooting skills required
* Ability to collaborate with remote technical teams essential
Required Experience & Skills:
Minimum 3-5 years experience in a similar position
Basis Knowledge of Monitoring tools such as SolarWinds, etc.
Networking and Operating System basics required
Assist network and data center admins (Internal, Customer, and Vendor) as needed during technical troubleshooting
Basis knowledge about Hardware like Servers, Storage devices
Knowledge to understand Monitoring Tool outcome
Basis knowledge of ITSM tool preferably ServiceNow
Basis knowledge Backup technologies preferably EMC Avamar
Basis knowledge of Operating Systems - Windows 2003 servers Enterprise/Standard Edition, UNIX & Linux
Basis knowledge about Windows 2003 Active Directory structure, MS Exchange 2003, and File/Print Server
Experience in SLA base environment
Knowledge on Server Performance monitoring preferred
Perform IMACD Installation, Move, Add, Change, and Disposal Services of the data center, network equipments
Hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers, Storage, and Network devices
All local language proficiency and English communication ability mandatory