Our client is an industry-leading financial services company and they currently have an exciting opportunity for aTransfer Agency Analystto join their team inLimerick. This position has an initial fixed end date of 30thSeptember with a high likelihood this will be extended. This position would suit someone coming from a Transfer Agency background or a call centre environment with high volume inbound queries.
Hybrid working is in place – 3 days in the office and 2 from home.
Key Responsibilities:
* Respond to investor queries via phone or email.
* Ensure queries are answered in line with department procedures.
* Act as a buddy/mentor to new team members when required.
* Ensure your own tasks and responsibilities are completed within the correct time scales
* Attend and participate in team huddles and team meetings.
* Participate in client visit meetings as required
* Fulfil additional, relevant, tasks appropriate to the role and business requirements
Requirements:
* Previous experience working in a customer focused role dealing with high volumes of inbound queries.
* Working knowledge of Client & Investor Servicing is an advantage.
* Knowledge of Fund administration and the regulatory environment is an advantage.
* Ability to work to set deadlines.
* Microsoft Office Skills i.e, Excel, Word.
* Attention to detail and strong accuracy.
* Analytical skills are required to research and resolve enquiries.
* Good communication skills.
For a confidential discussion and more information on the role, please contactMegan O’Doherty
megan.odoherty@collinsmcnicholas.ie
021-4911066
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