Job Title: Senior Claims Handler Location: South Dublin Working Model: Hybrid Abrivia are currently recruiting for a Senior Claims Handler to join our client, a leading specialist in the insurance sector.
This is a full-time, permanent role based in South Dublin, offering a hybrid working model.
The successful candidate will report directly to the Head of Claims and work closely with both the claims and underwriting teams.
Your Role: Manage a portfolio of large loss personal injury claims (Motor/EL/PL) from notification through to settlement.
Ensure accurate claim reserving and regularly review reserves for appropriate financial forecasting.
Provide an excellent customer experience while capturing all critical data at the initial claim stage.
Proactively handle all incoming correspondence to ensure early and cost-effective resolution of claims.
Conduct desktop investigations at the initial stage, confirming indemnity and liability where possible.
Negotiate settlements professionally and fairly with all relevant parties.
Report any changes in claim complexity to the Claims Manager to ensure appropriate action is taken.
Conduct regular file and reserve reviews in line with agreed service levels.
Manage personal performance targets to meet both individual and team objectives.
Your Skills: A minimum of 7 years' experience handling large loss personal injury claims.
APA or Grandfathered status is essential, with CIP qualification (or working towards it) preferred.
Strong technical knowledge of liability claims, including Personal Injuries Assessment Board and litigation processes.
A customer-focused approach with excellent negotiation and decision-making skills.
Strong understanding of underwriting principles, compliance (CPC), and motor legislation.
Excellent communication and organisational skills, with the ability to manage workload effectively.
A proactive, team-oriented mindset with a structured approach to problem-solving.
What's on Offer: Competitive salary and benefits package, including pension contribution, private healthcare, and an employee assistance programme.
Hybrid working model.
Ongoing professional development and support for further qualifications.
A dynamic and supportive work environment within a growing insurance company.
Should this position be of interest to you, please call Tadhg at .
Applications are in strict confidence.
Skills: claims large loss personal injury liability