We are currently recruiting for a Healthcare Facilities Manager to join our Maintenance Division. The successful candidate will enjoy a proactive and varied role responsible for managing all aspects of key client accounts in the healthcare sector. The Facilities Manager will be responsible for the delivery of hard services in line with SLAs to a small number of healthcare clients in both the hospital and nursing home sectors. This position not only allows you to leverage your existing skillset but also provides ample room for growth and development within our thriving business.
RESPONSIBILITIES:
* Lead the delivery of FM services across a small healthcare contract portfolio, always ensuring outstanding service delivery and exceeding client expectations
* Demonstrate in-depth knowledge of contract terms, scope and format
* Effectively manage FM services within the portfolio, ensuring seamless operation
* Implement performance management strategies, oversee teams of direct technicians, subcontractors and service lines and provide comprehensive performance reports
* Exercise strong financial management practices to include full P and L accountability for the contracts portfolio and uphold confidentiality and integrity when handling financial data
* Assume responsibility for contract outputs and management of services against contracted SLAs
* Foster robust relationships with Supply Chain Partners to guarantee exceptional facilities services on sites
* Conduct regular client meetings to maintain open lines of communication and address any concerns
* Prioritise Health and Safety, ensuring the highest standards are met across the contracts portfolio in conjunction with the in-house QEHS Team
* Ensure strong client relationships are developed and maintained, allowing for organic growth opportunities
* Administer contracts in compliance with contractual obligations, addressing any notices of change for requested variations to contracted work
* Always behave in a manner fitting to the business ethos and always maintain the Company’s standards both internally and externally
* Generate and distribute monthly reports as required by the Commercial Team
* Cultivate a comprehensive understanding of Sensori Group’s services, demonstrating a keen interest in further business and service knowledge
QUALIFICATIONS, EXPERIENCE & KNOWLEDGE:
* Trade background would be highly desirable
* Minimum of 5 years’ experience working within the Construction/M&E industry with knowledge of mechanical and electrical systems essential
* Strong knowledge of HTM’s, SLA’s, SOP’s, HIQA requirements and a minimum of 2 years previous experience working in the healthcare sector
* Relationships with industry supply chain partners
* Detail oriented with a maintenance/small project delivery background
* Ability to manage multiple projects concurrently
* Excellent analytical and planning ability with exceptional numeracy skills
* Strong understanding of financial and budgetary control (labour and subcontractors)
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