SERVICE MANAGER FOR LOUGH OWEL MOTORS, MULLINGAR
We are currently looking for a service manager to join us at Lough Owel Motors.
Job Description
As the Service Manager, you will be responsible for overseeing the day-to-day operations of a busy Peugeot Dealership while ensuring outstanding customer service, operational efficiency and profitability. Strong leadership, automotive industry knowledge and adaptability are key to success in this role.
Key Responsibilities:
* Lead and motivate a team of technicians ensuring effective training.
* Create and oversee workshop schedules to optimise productivity and ensure adherence to manufacturer guidelines.
* Monitor KPIs (service revenue, productivity, customer retention) and implement improvement strategies.
* Develop and maintain relationships with distributors, suppliers and other relevant contacts.
* Ensure high customer satisfaction through prompt, quality service and effective issue resolution.
* Monitor equipment use and maintenance whilst ensuring compliance with legal and manufacturer standards.
* Ensure compliance with Health & Safety regulations and implement improvements where required.
* Promote associated products and services and implement a marketing plan to enable growth.
* Efficiently maintain debtors account by ensuring accurate and timely invoicing and payment.
* Oversee and maintain all warranty related administration and procedures in accordance with Peugeot policies.
* Collaborate with parts, sales and accounts teams for a seamless customer experience.
What We Offer:
* Competitive salary with performance-based incentives.
* Company car with onsite parking, employee discount and employee health & wellness benefits.
* Supportive, inclusive work environment.
* Life Assurance.
What we are looking for:
* Proven experience in a managerial role within aftersales or service environments.
* Strong automotive industry knowledge and best practices.
* Results-driven with a focus on continuous improvement.
* Strong problem-solving and organizational abilities.
* Proficiency in service management software and reporting tools.
* Proficiency in Microsoft Word, Excel and Outlook.
Job Type: Full-time
Pay: From €37,000.00 per year
Additional pay:
* Performance bonus
* Company car
* Employee assistance program
* On-site parking
Schedule:
* Monday to Friday
Email: Please click here to email your CV and register your interest in this position.
#J-18808-Ljbffr