Job Description
An exciting opportunity has arisen for a leader in Infrastructure to join our team as we expand our Irish operations. Interviews will take place in the coming weeks.
We've partnered with a Global organisation to search for an IT Site Lead for a new manufacturing site in Limerick, who will be a key part of the Global Infrastructure Services team.
In this position, you will focus on delivering infrastructure services to the local business, with operational responsibility for managing the successful delivery of IT services, leading the on-site team, and coordinating with External Service Providers.
Key Responsibilities:
* Coordinate and monitor daily activities to meet agreed Service Offering Definition metrics for assigned service offerings.
* Execute service and project delivery in alignment with global, regional & local plans, providing coordination and guidance to the local team.
* Ensure timely and within-budget service delivery.
* Oversee day-to-day service support and operation activities, including Incident, Problem, Configuration Management etc.
* Effectively manage communication and coordinate with global, regional and local IT teams to ensure seamless execution.
The ideal candidate will possess a proven ability to negotiate and influence, broad knowledge of IT Service Support, Agile Project Management experience and expertise in Platforms, telecoms, workplace and mobility technologies and support.
Candidates from a Global company will have an advantage if they can demonstrate a good understanding of Global support processes.
This position requires the successful candidate to be based on-site in Limerick in a Hybrid working arrangement, and applicants must be eligible to work in Ireland without restriction.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
By applying for this role, you agree to our Terms of Service which govern your use of Morgan McKinley Services.