Commercial Manager
The ideal candidate will drive front-end activities and elevate commercial operations to new heights by implementing innovative sales and marketing strategies, fostering process excellence, and delivering unparalleled customer experiences.
Key Responsibilities:
* Monitor market trends, competitor activities, and customer needs for continuous improvement and innovation.
* Analyse feedback on issued quotes and proposals, making improvements where required.
* Develop and execute effective sales and marketing strategies to enhance revenue and profitability.
* Implement commercial-related process improvements and best practices across various functions.
* Conduct process audits and assessments to identify gaps, risks, and improvement opportunities.
* Analyse sales and market data to identify new opportunities for customers, products, and markets.
* Analyse Point of Sale data to identify new commercial and margin improvement areas.
* Create and present significant project proposals, actively participating in deal closures.
* Manage positive, long-term relationships with existing and potential customers.
* Provide excellent customer service and support while motivating and guiding the commercial team.
* Collaborate with cross-functional teams to define project scopes, objectives, and timelines.
* Lead and motivate the commercial team, providing ongoing guidance, feedback, and training.
* Monitor and measure the impact and effectiveness of commercial process improvement projects.
* Provide training and coaching on commercial process improvement tools and techniques.
* Create and maintain process documentation, including flowcharts, diagrams, and manuals.
* Identify and pursue new business opportunities and customer leads in all industrial markets.
* Research industry trends and propose innovative solutions to suit.
* Negotiate contracts and agreements with customers and partners, ensuring alignment with company goals and standards.
* Manage new project and product budgets and report on financial performance and profitability.
* Direct Application Engineering activities within Europe, focusing on a technically strong print position.
Requirements:
* Bachelor's degree in business, engineering, or a related field (master's degree or professional qualification is a plus).
* Minimum of 3 years of experience in a commercial-related management role, preferably in manufacturing.
* Excellent communication, negotiation, and presentation skills.
* Strong analytical, problem-solving, and decision-making abilities.
* Proficiency in Microsoft Office and relevant software tools.
* Valid driver's license and willingness to travel as required.