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Customer Service Representative (Insurance), Dublin
Client:
RECRUITERS
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f7e0591d6cbe
Job Views:
90
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
Customer Service Representative (Insurance)
Location: Dublin
Type: Permanent
Category: Insurance
Salary: €30,000 - €35,000 + performance bonus
Are you an Insurance Professional who excels in providing top tier customer service? If so, this could be the perfect role for you!
Our client is a leading Insurer looking for an experienced Insurance Customer Service Representative to join their team based in South Co.Dublin. As a member of the Customer Service Team, you will be front line support for customers, addressing policies queries, renewals and policy adjustments.
Key Responsibilities:
1. Ability to work in all sections of personal lines, including Renewals, Processing mid-term adjustments, after sales customer enquiries
2. Building rapport with customers
3. Retaining existing business and working towards renewal retention targets
4. Ensuring all data is kept up to date on applied relay systems
5. Dealing with all customer requests in an efficient manner
6. Providing a high level of customer service
7. Ability to process administrative duties with a high level of accuracy and attention to detail
Skills & Experience:
1. 1+ years’ experience in Personal Lines Insurance
2. APA qualification is required
3. Strong ability to prioritise and manage daily tasks
4. Ability to work on own initiative and as part of a team
5. Ability to work within a fast paced environment
6. Knowledge of Applied system (Relay) is desirable
7. Clear & proficient communication and negotiation skills
8. Be motivated and have a positive outlook
If this opportunity is of interest to you, please get in touch with Sarah Louise Nolan at [emailprotected] to discuss your suitability.
By applying here you agree to RECRUITERS storing your CV in our secure applicant tracking system (ATS; Bullhorn). As your consultants, we are dedicated to helping you find a new job in your field of expertise and, equally, to keeping your personal information secure at all times. Your CV will not be sent to any third party without your consent.
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