Servisource is currently recruiting a Community Engagement and Digital Communication Officer for a public sector Contract length: Permanent Salary: €33,426 Working week: 35h/week Monday to Friday Location: Mullingar, Co. Westmeath Duties and responsibilities Community Engagement Liaise with Local Community Groups and Organisations within the TCUs geographical area to inform them of services provided and get feedback on services and areas where services could be improved. Develop and maintain relationships with local organisations, leaders, and stakeholders. Collaborate with various community groups, local authorities, and other stakeholders. Assist in working with the local authorities in the TCU operational area in development of plans and reports as required. Social Media & Website Management Manage, maintain, and update social media platforms Create, curate, and schedule content across various social media platforms. Monitor and respond to comments, messages, and mentions in a timely manner. Monitor website performance and troubleshoot any issues. Optimise website content for SEO to improve search engine rankings Analytics and Reporting Track and report on key performance indicators (KPIs) for social media and website performance. Provide regular reports to management on the effectiveness of online strategies. Analyse data received from operators utilising the ITMS and Future Fleet systems and provide reports as requested on passenger numbers, stop usage etc. Analyse and evaluate data to assist in the planning and revision of services by the NTA and the TCU. Mapping of services as required on relevant mapping systems such as Remix. Each candidate must meet the following requirements: a) Have a qualification in marketing, communications, digital media or related field at NFQ level 6 or above. b) Be proficient in social media platforms (e.g., Facebook, X (Twitter), Instagram, LinkedIn). c) Have knowledge of website management tools (e.g., WordPress, CMS). d) Have a strong understanding of SEO and web traffic metrics. e) Have effective written and verbal communication skills. f) Have excellent administration skills. g) Be proficient in the MS Office suite, in particular Word and Excel. h) Ability to multitask and manage time effectively. i) Have access to transport and licence to drive *An application can be submitted to work from home for a maximum of 2 days per week (after 6 months probation)