Woodie's is the market-leading DIY, Home & Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence.
We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women. We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a gold-standard Investor in Diversity by the Irish Centre for Diversity & Inclusion.
This role is an exciting opportunity to drive and shape the Woodies omni-channel experience in order to grow revenue and drive best-in-class customer experience.
The Ideal Candidate:
* 5+ years e-commerce experience
* Strong leadership skills and the ability to inspire, develop, and lead a high-performing team
* Exceptional communication and interpersonal skills to engage and collaborate with cross-functional teams
* Strategic thinker with excellent analytical and problem-solving abilities
* Strong knowledge of latest online technologies, industry, and competitive landscape
* Deep knowledge of online merchandising and CVR optimisation techniques
* Excellent analytical skills
* Commercially focused
Key Responsibilities:
* Drive digital sales and omni-channel customer experience for Woodies
* Establish and drive key digital KPIs for the Woodies business, including sales, profitability, service, and omni-channel key KPIs
* Collaborate to drive and execute a 5-year digital strategy and planning for the omni-channel business in order to grow market share for Woodies
* Support the Digital and Marketing director in driving the digital P&L for Woodies to ensure cost management and maximization of EBITDA
* Proactively seek and deliver opportunities to optimize the online customer journey utilizing customer insight and analytics, as well as competitor and market information
* Stay up-to-date with the latest e-commerce trends and technologies, and bring best practices to our online operations
* Partner with the Woodies IT department to ensure the e-commerce platform and vendors are functioning optimally and securely
* Coordinate with the finance team to manage e-commerce budgeting and forecasting
* Drive and be accountable for the ecommerce operating budget with a view to driving profitability of our eCommerce business