About the Role
This is a Fulltime Permanent position (40 hours per week) located in Carlow with travel to other sites. Our client, named National Retailer of the Year by Retail Excellence Ireland, is seeking an experienced Operations Manager.
Key Responsibilities
* Contribute to annual budgeting and manage areas within the P&L.
* Implement pricing policies, sales promotions, and oversee loss prevention.
* Ensure consistent adherence to brand standards and store policies.
* Oversee staff deployment, building maintenance, and facility management.
* Enhance customer experience through events and loyalty programs.
* Collaborate with Warehouse, EPOS, Finance, and Marketing teams.
* Lead, coach, and develop managers, supporting recruitment and training.
* Monitor sales performance, margins, and stock turnover.
* Ensure a safe, clean, and compliant store environment.
Key Tasks
* Report quarterly on commercial performance and action plans.
* Maintain optimal staffing for customer service and operational budgets.
* Analyze KPIs with managers and drive performance improvements.
* Foster a positive, collaborative work environment.
* Provide weekly performance updates to Directors.
The ideal candidate will have excellent leadership skills, be able to inspire those around them, enjoy problem-solving, and have experience working in a fast-paced retail environment.