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Operations Manager – 4-Star Hotel
Are you an experienced hospitality professional looking for an exciting leadership role in a thriving 4-star hotel? Our client, a prestigious hotel in Ballinasloe, Co. Galway, is seeking a dedicated Operations Manager to oversee the seamless running of their Bar, Restaurant, and Events. This is a fantastic opportunity for a motivated individual eager to take the next step in their career.
(This role requires complete flexibility in working hours, including evenings, weekends, and late shifts, to meet the demands of the hotel’s operations.)
Location: Ballinasloe, Co. Galway
Salary: €45,000 per annum
What’s in It for You:
* Competitive salary of €45,000 per annum.
* Free parking on-site.
* Complimentary access to this Hotels Fitness & Leisure centre.
* Free lunch at Head office & Managed Hotels.
* Discounted rates at other specific hotels around Ireland.
* Discounted rates at other specific restaurants around Ireland.
* Discounted access to spa and leisure facilities at other specific hotels around Ireland.
Key Responsibilities:
* Oversee daily operations of the Bar, Restaurant and Events to ensure exceptional guest experiences.
* Lead and support the head of departments and staff, fostering a positive and proactive team environment.
* Ensure outstanding customer service by managing guest feedback and resolving complaints efficiently.
* Work hands-on alongside the team, setting high standards and leading by example.
* Manage stock control, budgets, and cost efficiencies to maximise profitability.
* Assist in setting and achieving performance targets, budgets, and marketing plans.
* Maintain compliance with health, safety and financial policies.
* Keep up to date with industry trends to enhance the hotel’s offering and competitiveness.
Qualifications & Experience:
* A degree or diploma in Hotel or Hospitality Management (preferred but not essential).
* 3-4 years’ experience in a similar role within a hotel setting.
* Strong knowledge of food & beverage, cocktails, coffee and wine service.
* Excellent leadership and communication skills, with a hands-on approach.
* Experience using Point of Sale (POS) systems.
* Ability to work flexible shifts, including evenings and weekends.
* Responsible Service of Alcohol/General Manager’s Certificate.
For more information, please apply through the link provided for the attention of Nicole Sinnott or email your cv to nicole.sinnott@osborne.ie.
If you are interested in finding out more about the above role and would like to be considered for other suitable roles that we may have available for your skill set – please attach your CV via the link provided.
Please submit your updated CV in Word Format.
If you are living in Ireland and hold a valid work permit, we would love to hear from you; if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.
Please visit www.osborne.ie for more information on all of our roles.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales, Marketing, and Management
* Industries: Hospitality and Hotels and Motels
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