Join Keelings You will be part of a passionate team of people and a growing business. Come on the journey with us where you will grow and develop and truly feel a sense of belonging. At Keelings, we don't just grow quality fresh produce, we also nurture people and their professional development. The Keelings family always employ the best people for the job, the key to our success is the quality of the people we employ.
Our Strategic Priorities
Better Food - We make our products better and inspire more people to enjoy produce.
People - We support our people to learn, be at their best, contribute and deliver on their commitments, using One Keelings' standards.
Better Ways - Every year we improve our competitiveness, efficiency and delivery through insight, technology and One Keelings.
Better World - We improve our environmental and social impact to make a positive difference in our world.
Partnerships - Working with Keelings creates value and long-term relationships with our customers & suppliers.
Growth - We invest in and deliver insight led, focused, profitable growth into the future.
Keelings Values
People Matter - We support and treat each other in a clear, fair and respectful way. We all learn, develop and encourage everyone to contribute
Teamwork - We inspire and help each other to deliver our ambitions together as One Keelings
Integrity - We do the right thing and deliver on our commitments
Passion for Achievement - We motivate ourselves and each other to achieve our ambitions with energy, knowledge and courage. We are always striving to be better.
Purpose of the Role:
We are looking for a Operations Coach & Training Administrator to join our team here at Keelings. Ensuring Ops employees are well-trained and equipped to perform their duties effectively (especialy during Induction), supporting Operations by coaching new starter and currents colleages on the production lines as well as delivering excellent administration service to make sure all training requirement is kept to the highest standard.
Key Skills & Knowledge
Essential:
* Excellent communicator in English. Very good level of spoken & written English
* Experience in similar role within FMCG Industry (preferably fresh food)
* Excellent organisational skills, attention to detail and proven problem solving skills
* Have very good digital skills
* Very good organisation skills
* Flexible working patterns over 5/7 days
* Ability to deliver on commitments
* Ability to work on own initiative on project based tasks
* Willingness to learn through coaching and formal training programmes
Desirable:
* Own transport
* Additional foreign language e.g. Bulgarian and/or Arabic
* Train The Trainer and Manual Handling Instructor level 6
* Experience delivering Food Safety/HACCP training
Key Accountabilities & Responsibilities:
* Provide full Induction training for Operations Staff including enrolment for online learning training in Learn Upon as well as monitor and evaluate the effectiveness of training programme.
* Create, review and provide on-the-job training to help reduce time to competence.
* Provide Induction training and validation to Operations Compliance Officer, In and Outfeed, Team Leader and Category Leader
* Coach on the lines to ensure that all General Operatives are performing duties correctly and efficiently, including sorting & setting weights on Tare correctly.
* Check compliance documentation and retrain/coach as required
* Deliver any compliance training as required
* Ensure all training records are completed and updated in the system, training matrices and scanning database
* Coordinate the mandatory trainings (H&S, Manual handling and Food Safety level 1 &2) and provide them when required
* Respond to Compliance, H&S, HR when the training records are requested as part of internal or external audits
* Support the Operations Team when requested
* Responsible for food safety, quality and integrity in the role specific tasks
Key behaviours
* Live the values- Lead by example, challenge those that don't
* Understand the value of people within our business and demonstrate respect
* Enthusiasm and willingness to learn and develop in the role taking greater responsibility for delivering training over time
* Bring great attention to detail to all tasks
* Deliver training to a high professional standard
Key Performance Indicators (KPIs):
1. Being Training Audit Ready 24/7
2. Mandatory Training Matrices up to date including the report of training being due to expire
3. Maintain documentation and version control of all Operations learning materials for future reference.
4. Provide an effective Induction Programme to all new Retail Operations Staff.
Recruitment Process
1. CV Submission & email acknowledgment of receipt
2. Phone Screening
3. 1st Interview
4. 2nd Interview
5. Outcome & Feedback
Inclusion & Diversity Statement
In Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.
Reasonable Accommodation Statement
If you require reasonable accommodation in submitting your application, interviewing, completing any pre-employment testing, or otherwise participating in the recruitment process, please contact recruitment_keelings@keelings.com
Keelings Careers - https://www.keelings.com/careers-keelings/
Keelings Strategy & Values - https://www.keelings.com/our-people