Role: Customs BrokerLocation: Shannon, Co. ClareType: Permanent, Full time, Site-based, Monday-Friday (Shift work may be required)Package: €Neg DOECoordinate the clearance of freight documentation through customs. Advise customers on customs regulations in both origin and destination countries.Responsibilities:Handle customs clearance documentation.Liaise with customs authorities daily.Provide excellent customer service.Specialize in customs compliance and assist in resolving issues.Review and maintain policies, procedures, and controls.Ensure compliance with relevant regulations.Identify improvement opportunities, risks, and IT solutions.Utilize the network for a uniform approach and best practices.Manage key account customers.Stay updated on customs regulations and implement changes.Ensure correct processing and collection of Duty/VAT.Resolve queries and refunds promptly.Maintain and update DLSOPs, assisting Sales & Account Management with cost-saving solutions.Conduct daily and weekly audits.Train new staff and update current staff on changes.Qualifications:1-2 years of experience in the Customs Industry.Excellent knowledge of Irish customs procedures and systems.Effective interpersonal skills.Ability to relate to customers and internal employees at all levels.Proficiency in Word, Excel, Windows, Email, and various PC-based software.Package:€Neg DOEFor a confidential discussion on this or any other current opportunity please contact Nicola MurphyIAC-Dec24
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