Job Introduction As a Senior Operations Manager, you will support the Account Manager in delivering outstanding facilities management across client sites, ensuring excellence in hard and soft services
What you'll do:
Overseeing day-to-day operations, assigning and monitoring performance goals, and ensuring service delivery meets Sodexo's high standards.
Leading, mentoring, and managing on-site Sodexo teams to drive efficiency, cost-effectiveness, and continuous improvement.
Ensuring compliance with industry regulations, company policies, and quality assurance programs.
Driving innovation in service delivery while minimising disruptions to business operations.
Collaborating with stakeholders and maintaining strong client relationships to enhance customer satisfactionWhat you'll bring:
A strong background in Operations Management, ideally within facilities management or related sectors.
Extensive leadership experience in managing large, diverse teams and fostering a culture of excellence.
Proven experience in quality, health, safety, and environmental (QHSE) management.
Strong financial acumen with the ability to manage costs while achieving performance targets.
The ability to handle complex challenges, provide effective solutions, and drive operational efficiencies.
A proactive approach to customer service, ensuring exceptional service delivery.
What we offer:
Working with Sodexo is more than a job; it's a chance to?be part of something greater.
You'll belong in a company and team that values you for?you;?you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP ServiceThe Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).Save for your future by becoming a member of the Mercer Aspire Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater?
Apply today and start your journey with SodexoSodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity.
This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Garda Vetting.
Friendly customers.
Vibrant communities.
Exciting careers.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications Package Description Senior Operations ManagerFull time permanent opportunity in Dublin City Centre€ to € per annum