Job Description
We are seeking a skilled Rituals Expert to be the face of our brand and engage with customers in our shops. This role offers an opportunity to spread joy and beauty, creating unforgettable experiences for every customer.
About the Role
* This is a lead sales advisor position with ambitions of expanding your professional skill set in luxury retail and cosmetics.
* You will work alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to achieve personal and store goals.
* Your key responsibilities will include interacting directly with customers to ensure an optimal customer experience and mentoring and supporting Rituals Advisors.
Key Qualities and Skills
* A high level of energy, low ego, and a sense of humor.
* Able to mentor team members and connect with customers, making everyone feel at home in our stores.
* Professional and enthusiastic about our brand, with the ability to share that excitement with team members and customers.
* Prior experience as a supervisor or Team Leader within retail or hospitality.
* Strong motivation to reach performance targets.
* A customer-service mentality and team-player's work ethic.
* Decision-making and problem-solving skills.
* An eye for detail, organized, and structured.
Benefits
* Rituals employee discount.
* Numerous wellbeing initiatives and Employee Assistance Program (EAP).
* Company and team events.
Application Process
If you are ready to take an exciting step into your journey with us, please submit your application.