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Night Porter - The Maritime Hotel Part Time, Bantry
Client: The Maritime Hotel
Location: Bantry, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: e141c2f9144c
Job Views: 25
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
The 4* Maritime Hotel in Bantry, certified as a Great Place to Work, is currently seeking applications for the role of Night Porter. The ideal candidate will be able to provide a high level of customer service and also have the ability to deal with any guests' queries.
This is a part-time role, including weekends, and candidates may also be required to work some day shifts from time to time.
We are proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, colour, national origin, sex, gender identity or expression, sexual orientation, age, marital status, disability, or any other protected characteristic. We are dedicated to ensuring that individuals with disabilities are provided with reasonable accommodations to participate fully in the application or interview process, perform essential job functions, and access benefits and privileges of employment. If you require accommodations at any stage, please contact us - we're here to support you.
Responsibilities will include:
* Offer a welcoming, polite, and efficient porter service to hotel guests and customers.
* Assist with luggage handling, directions, and other guest needs to ensure high customer satisfaction.
* Operate the reception desk during night shifts, managing check-ins, check-outs, and guest inquiries.
* Attend to guests in the lobby area, providing support as needed, such as delivering amenities, arranging transportation, or resolving concerns.
* Ensure the security of all guests and customers and of the hotel complex.
Qualifications / Skills:
* Previous experience in a customer-facing role or in a hotel environment.
* Positive attitude and a team player.
* Ability to work on own initiative.
Benefits:
* Year-round employment.
* Online training prior to starting.
* HR support throughout onboarding process.
* Free onsite car parking.
* Free meals, tea & coffee on duty.
* Uniform provided.
* Equal opportunity for training and career development with the Gleneagle Group.
* Paid internal and external training days.
* Discounted use of gym, swimming pool, jacuzzi, steam room.
* Special rates for family and friends in our hotels and self-catering properties.
* Discounted dining rates for family for special occasions.
* 2-night stay for two people in a hotel of your choice after 12 months service.
* Access to trained mental health first aiders.
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