Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Egypt, Cairo
Hotel: West Cairo Arkan (CAISZ), Plot 29, Arkan Plaza, Zayed Entrance 2, 26th of July Corridor, Sheikh Zayed, 12588
Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom.
It caters to business travelers and the meetings and conventions market.
It is part of the (IHG) InterContinental Hotels Group family of brands.
We are currently looking for a Sales Manager - Travel to join our amazing team at Crowne Plaza West Cairo – Arkan.
Responsibilities:Establish a client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.Actively prospect and qualify new business.Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.Assist in developing and implementing sales plans and participate in the annual budgeting and planning process.Monitor competitor's activities and assist in marketing intelligence.Sell to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rates for the benefit of the business.Promote teamwork and quality service through daily communication and coordination with other departments.Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.Interact with outside contacts: Guests, Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc.
to ensure repeat business, follow up on events, and generate new business.Attend and represent the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.Develop and maintain contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments, and other producers closely allied to hotel business.Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.Arrange and conduct special events, site inspections, and off-site presentations for potential clients.Maintain client files and update information daily in accordance with established departmental policies and procedures.
Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.What we need from you:Advanced qualification in Sales and Marketing.Solid computer skills, proficiency in the use of office software products (MS Word, Excel, Power Point, etc.
).Excellent ability to effectively communicate in a clear and concise manner in English and Arabic (both oral and written).Minimum 2 years' experience in a similar position in a 5/4-star hotel.We genuinely care about people and we show this through living out our promise of True Hospitality each and every day.
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