Job Title: Store Manager - Park Centre
About the Role
To provide the best possible service to customers, thereby maximizing sales and profit.
Key Responsibilities
* Promotes a professional and quality level of customer service to existing and new customers.
* Assesses and satisfies customers needs and queries/problems; identifies and maximizes selling opportunities.
* Ensures staff give the required level of customer service; actively achieves Company KPIs.
* Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives.
* Accountable for the day-to-day running of the store and management of staff.
Requirements
* Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) OR 1 year previous supervisory or management experience in a retail or customer focused environment.
* Committed to successfully completing WSET Level 3 Award in Wines and Spirits.
* Excellent communication skills - A proven ability to communicate effectively and professionally at all levels, both internally and externally.
* A pleasant, positive, and enthusiastic 'can-do' attitude, demonstrating an appropriate level of motivation.
Working Hours
* Flexible approach to the needs of the business essential - must be able to work:
* A full shift on a Friday and Saturday, one of which must be to close of business.
* A minimum of 2 evenings per week, inclusive of a Friday or Saturday (and not including Sundays) to close of business.
Additional Requirements
* A valid driving license plus access to a car.