Customer Service Advisor - Trainee
Location: Cork
Type: Full Time, Permanent
About Us:
Johnson & Perrott Motor Group is one of Ireland’s leading motor groups, dedicated to keeping Ireland moving.
Role Overview:
We’re looking for a Trainee Customer Service Advisor to join our Service Team. With full training provided, you’ll work alongside our Aftersales Team to deliver top-notch service to our customers.
What You’ll Learn:
* Customer service essentials, including meet-and-greet and managing service bookings.
* Detailed knowledge of our vehicles and services.
* Best practices for maximizing sales opportunities.
* Updating customer information on our CRM system.
* Providing updates and discussing service options with customers.
What We’re Looking For:
* Team Player: Organized, flexible, with strong interpersonal skills.
* Problem Solver: Able to handle challenges with ease.
* Tech-Savvy: Good IT skills, attention to detail, accuracy, and numeracy.
Benefits:
* Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.
* 4 Day Work Week: Enjoy a 4 Day Work Week with this role.
* Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.
* Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.
* Employee Assistance Program: Access to a support program to assist with any challenges you may face.
Ready to Apply?
Job Type: Full-time
Additional Pay:
* Bonus pay
Schedule:
* 10 hour shift
Licence/Certification:
* B Driving Licence (preferred)
Work Authorisation:
* Ireland (required)
Work Location: In person
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