Musgrave is one of Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across Ireland and Spain.
Every day, we feed one in three people in Ireland through 18 market-leading food and beverage brands, including SuperValu, Centra, Frank & Honest, and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of their communities.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work. In return, we aim to be the very best place to work, grow, and thrive. We have an opportunity for a Centra E-Commerce Online Operations Executive to join the Retail Operations Team.
This role is within the Centra E-Commerce Team, which is responsible for driving e-commerce sales and managing the gift card strategy across Musgrave retail brands. Reporting to the Concept Owner, this person will be responsible for, but not limited to:
1. Offering our retail partners exceptional service at all times, supporting them to drive sales and meet daily demands.
2. Supporting the Concept Owner in coordinating Centra e-commerce and gift card projects, managing reporting trackers, and ensuring timely completion of tasks.
3. Coordinating range reviews and maintaining accurate, up-to-date pricing information across all platforms.
4. Liaising with stores to improve operations, drive profitability and efficiency, and providing regular operational KPI insights.
5. Monitoring sales performance to identify opportunities for growth.
6. Developing and maintaining strong relationships with internal teams and retailer networks to foster collaboration.
7. Providing cross-functional support as needed.
8. Managing inbound queries and issues via our retailer service desk.
9. Supporting the sales and operation of gift cards, including order processing, fulfillment, and customer inquiries.
10. Handling ad hoc requests, demonstrating flexibility to business needs.
The successful candidate will have or be:
* A third-level Marketing or Business qualification (advantageous).
* Excellent oral and written communication skills.
* Proficiency in Excel.
* Proven ability to work independently and as part of a team.
* A flexible approach to tasks and demands.
* Outstanding attention to detail.
* A genuine passion and love for food and brands.
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. Please inform us if any accommodations are needed during the interview process.
We operate a hybrid Work Smart model, allowing flexibility between on-site and remote work. Occasional travel to other locations may be required.
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