Printer Field Service Technician | London | Field Work Department: Infrastructure
Reporting Structure: Reports to Head of IT
Location: Richmond - must be willing to service printers at various client sites in and around the Richmond area
Job Summary: We are seeking a skilled Printer Field Service Technician to join our dynamic team in the Information Technology and Services industry.
The successful candidate will be responsible for providing on-site support and maintenance for a variety of printers, ensuring optimal performance and customer satisfaction.
Benefits: Salary: £35000 - £42000 per annum depending on experience40 days of annual leaveUntaken annual leave will automatically roll over to the following year.Opportunity to join the partnership scheme and become eligible to receive a share in the profit of the businessFuel card for business use Responsibilities: Install, configure, and troubleshoot printers and related equipmentPerform routine maintenance and repairs on printersDiagnose and resolve technical issues in a timely mannerCollaborate with customers to ensure their needs are metDocument all service activities and maintain accurate records Qualifications: 4+ years experience as a Printer Field Service Technician or similar roleProven field experience is essentialStrong technical skills and knowledge of printer hardware and softwareBasic networking knowledgeExcellent problem-solving abilitiesEffective communication skills and customer service orientationAbility to work independently and as part of a teamCloud print software management experienceDocument management software experience (e.g., Uniflow) would be an advantageMust have valid driver license and own vehicle Education: High school diploma or equivalentCertification in printer repair or related field is a plusMinimum of 4 years of experience in printer maintenance If you are a proactive and detail-oriented individual with a passion for technology, we encourage you to apply for the Printer Field Service Technician position.
Join us in providing top-notch service to our valued customers!
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