ECG: The Leader in Outdoor Accommodation!
Join the number one outdoor accommodation leader in Europe and embark on a professional adventure like no other!
Why Join ECG?
1. Over 5,000 job opportunities annually with prestigious brands like Homair-Eurocamp, Marvilla Parks, Tohapi, Roan, ECGS, and more.
2. Work in +400 stunning destinations across Europe’s finest 4- and 5-star campsites.
3. Be part of the experience welcoming 3 million happy clients each year.
4. Work in a multicultural, vibrant environment—by the sea, on a mountain, or by a peaceful lake!
The position
To uphold our "brand quality standard", we are looking for a Team Leader to oversee operations at one of our exceptional European campsites. As a Team Leader, you will take charge of a team, ensuring they are trained, motivated, and delivering a 5-star customer service experience.
Key Responsibilities
1. Coach and develop your team to ensure they meet our brand's high standards.
2. Allocate workloads efficiently, assess individual performance, and foster a positive work environment.
3. Ensure accommodations are clean, fully equipped, and any maintenance is promptly handled.
4. Use tools like our booking system, reception apps, and other software to enhance efficiency and service.
5. Ensure health and safety procedures are adhered to, with swift action on any required measures.
6. Maintain excellent relationships with campsite staff, management, and external suppliers.
7. Monitor supplies, manage orders, and ensure materials are readily available.
8. Effectively manage the inventory and the orders of the material at your disposal.
9. Perform other duties as required by your line manager to keep operations running smoothly.
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