Transfer Agency Analyst - Limerick, Ireland
* Duration: 6+ Month contract
* Location: On-site in Limerick (at least 3 days per week)
* Rate: Up to 18 Euros an hour PAYE
Role/Department:
Reporting to a Team Leader, the primary responsibility of this role is to ensure that investor queries are managed effectively, meeting quality and service level standards across phone and email interactions for all clients. This department delivers third-party fund services to a range of fund management companies, covering all aspects of shareholder servicing, including dealing, registration, settlements, distributions, commissions, and statements.
Key Responsibilities:
* Respond to investor queries via phone or email.
* Ensure queries are handled in compliance with departmental procedures.
* Provide guidance and mentorship to new team members as needed.
* Complete assigned tasks and responsibilities within the required timeframes.
* Participate in team huddles and meetings.
* Attend client meetings when necessary.
* Take on additional tasks relevant to the role and business needs.
Skills/Qualifications:
* Experience in client and investor servicing.
* Knowledge of fund administration and the regulatory landscape.
* Ability to meet deadlines effectively.
* Proficiency in Microsoft Office applications, such as Excel and Word.
* Strong attention to detail and accuracy.
* Analytical skills to research and resolve inquiries.
* Excellent communication skills.
If this role is suitable for you, please get in touch with me or apply here, and feel free to reach out if you have any questions.
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