About the Role: We are seeking a highly motivated Payments Executive to manage and oversee all payment processes across direct debit and credit card collections. The successful candidate will play a critical role in ensuring the accurate and efficient collection of payments via Stripe, as well as reconciling transactions. This is a key role within the Finance team, requiring expertise in payment operations and financial management. Experience in the Irish health insurance market will be an advantage. Key Responsibilities Payment Operations Management: *Design, implement, and manage end-to-end payment processes for both direct debit and credit card transactions. *Take ownership of the collection processes, ensuring timely and accurate collection of payments from customers. *Manage and optimize payment processes using Stripe and other relevant platforms. Reconciliation and Reporting: *Reconcile payments received via direct debit and credit cards, ensuring all records are accurate and up to date. *Investigate and resolve discrepancies in a timely manner, liaising with relevant teams where necessary. *Generate regular reports on payment status, collections performance, and outstanding balances. Customer Support: *Act as a point of contact for payment-related inquiries from customers, addressing issues such as failed payments or disputes. *Ensure a seamless and customer-friendly payment experience. Process Optimization: *Continuously review and improve payment processes, leveraging automation and technology where possible. *Collaborate with cross-functional teams to ensure integration of payment systems with other business processes. Compliance and Risk Management: *Ensure payment processes comply with relevant regulations, company policies, and industry standards. *Monitor and mitigate risks associated with payment collections and data security. Here's what we're looking for: Skills and Experience Required: *Proven experience in payment management or working within a finance team, ideally with hands-on experience managing direct debit and credit card collections. *Strong knowledge of payment platforms, with experience using Stripe being a distinct advantage. *Excellent reconciliation skills with the ability to analyse and resolve discrepancies effectively. *Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. *Familiarity with financial regulations, data security, and compliance requirements. *Exceptional attention to detail and accuracy in managing financial data. *Strong communication and interpersonal skills, with the ability to interact effectively with internal teams and external stakeholders. Preferred Qualifications: *Bachelors degree in Finance, Accounting, Business, or a related field (or equivalent experience). *Experience in process improvement or implementing automation in payment workflows. *Knowledge of financial systems and tools, including experience with accounting software. Reach out to to express interest. #LI-AC8 Skills: Payments AP Accountant