Interim Director of People Experience & OperationsAn exciting senior opportunity is available for an accomplished leader to shape the future of employee services and operations across a dynamic and evolving organisation.Reporting to executive leadership and working closely with senior stakeholders, the Director of People Experience & Operations will guide cross-functional teams through transformation, systems integration, and operational excellence. With a strong focus on service design, continuous improvement, and people-first delivery, this role will be pivotal in building a seamless experience for employees and managers across the organisation.What You'll Be Responsible ForOperational LeadershipOversee and optimise the delivery of core people services and employee lifecycle activities, ensuring an exceptional experience at every touchpoint.Enhance operational efficiency by rethinking processes, embracing digital tools, and building scalable, self-service frameworks.Collaborate with internal partners to ensure all people-related policies and processes remain current, compliant, and aligned with organisational goals.Digital EnablementSpearhead the evolution of HR technology, ensuring digital tools are integrated and leveraged effectively to streamline operations.Lead a roadmap of tech-enabled change initiatives, ensuring new capabilities are adopted to support an increasingly agile and responsive employee service model.Strategic DeliveryLead the integration of multiple service teams into a single, unified structure that supports company-wide goals.Manage budgets, workforce planning, and external partners with a focus on value creation, efficiency, and long-term sustainability.Identify strategic opportunities for improvement and lead priority initiatives aligned with business needs and cultural aspirations.Act as a senior figure within the broader people leadership group, supporting the delivery of organisational goals and modelling inclusive, collaborative leadership.Guide and inspire teams through periods of change, creating an environment where people thrive, adapt, and deliver with purpose.Take ownership of key risk and compliance areas related to people operations.What You’ll BringExtensive senior-level experience in operational leadership, people experience, or business transformation roles.A proven ability to lead major strategic programmes in complex, fast-paced environments.Strong background in digital systems and process improvement, with a focus on scalable, user-friendly solutions.Excellent communication skills, with the confidence and presence to influence at executive level and across a wide stakeholder network.A commercial mindset, capable of managing large budgets and optimising spend for impact.Deep understanding of risk, governance, and compliance within a people-focused remit.Passion for improving the employee experience through thoughtful leadership, service innovation, and inclusive culture-building.Seniority levelDirectorEmployment typeContractJob functionHuman ResourcesIndustriesStaffing and Recruiting
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