Employment Training Administrator
South Dublin County Partnership
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference: 2b9530839433
Job Views: 5
Posted: 13.02.2025
Expiry Date: 30.03.2025
Job Description:
Role Purpose: Working collaboratively within the Employment Training/Employment Supports Team and across the wider SDC Partnership organisation, the post holder will provide high-quality administrative and back-office support to the Employment Training Team. The successful candidate will also provide support to the team with client engagement including ensuring all client progression follow-ups are recorded on our database.
Reporting to: Employment Training Programme Manager
Key Responsibilities:
* Provide efficient and accurate administrative support to the Employment Training Team, including scheduling, documentation, and data management.
* Maintain and update client records in full compliance with data protection regulations and funder requirements.
* Support the manager in tracking all referrals into the service, attendance records, non-attendance and agreed PAPs, ensuring the ACM/IRIS system and Salesforce are accurate and up to date.
* Track and record monthly progressions on IRIS to ensure accurate data management.
* Assist with the collation of individual and programme files in preparation for internal and external audits.
* Assist in preparing reports and presentations as required.
* Administer the internal referral process for Employment Service clients, facilitating seamless coordination with other SDC Partnership programme areas.
Client Support:
* Conduct monthly follow-ups with clients to monitor their progression toward employment or training goals.
* Support with the preparation of client CVs including typing, editing and updating.
* Work closely with the Employment Training Team to ensure alignment of administrative processes and client support activities.
* Contribute to team meetings and share insights or feedback to improve service delivery.
Person Specification:
Essential Skills and Qualifications:
* A minimum of 2 years administrative experience.
* High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and database management systems.
* Excellent written and verbal communication skills, with strong attention to detail.
* Demonstrates strong organizational skills and ability to manage multiple tasks and prioritize effectively in a busy environment.
* Strong interpersonal skills, with the ability to engage with our clients.
* Experience in data processing and filing using ICT systems.
* Experience using Salesforce or similar CRM system.
* Background in training, education or a related field.
* Familiarity with local employment and training resources.
* Own car with full driving license.
Personal Attributes:
* Proactive and self-motivated with a positive attitude.
* Empathetic and client-focused, with a commitment to supporting individuals in achieving their goals.
* Collaborative team player who values partnership working.
* Excellent interpersonal skills, self-motivated, flexible and reliable.
* Detail-oriented and committed to maintaining high standards of accuracy.
Other:
* Carry out any other relevant tasks as assigned from time to time by Senior Manager — Enterprise and Employment.
The above description is not exhaustive and may be required to fulfil other functions as required by the CEO/Board of directors.
Compensation and Benefits:
* Salary for this position will depend on experience.
* Access to HSF private health insurance.
* Eligible for pension scheme after 6 months Employment.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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