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Client:
Cpl
Location:
Null, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
e58692d2a292
Job Views:
116
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
I am looking to speak to US English speakers who are looking for new opportunities in Dublin.
Role Overview:
As a Content Review Analyst, you will correct, improve, analyze, and summarize the information of the automated system in accordance with the policy to improve the understanding, interaction, synchronization, and speech tasks of the automated system.
Responsibilities:
1. Verify and review information as per policy and guidelines (No sensitive content involved).
2. Make outbound calls when necessary as part of content moderation.
3. Follow all compliance and security measures relating to client data.
4. Take action on process changes, updates, and handle the same with proper research.
Who are you?
* Ideally with some experience in a customer service or content review position in a process-driven environment.
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