We would like to invite applications for the following 32 hour per week, Specified Purpose (Maternity Leave Cover) role, Assisted Living Service CoordinatorLetterkenny and surrounding areas. IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment The purpose of this role is to manage the daily operation of Assisted Living and Enhanced Homecare Services in the Letterkenny and surrounding areas, enabling members to get maximum outcome from the service they have been allocated, enhancing their independence, and promoting equity in line with IWAs person centered processes. To provide line management support for Healthcare Assistants ensuring the highest quality of service provision for our members. LiaisonYou will need to participate and integrate as a member of the Assisted Living Services team. Close relationships will be established with voluntary and statutory agencies providing Assisted Living Services, Health Service Executive personnel, voluntary agencies as well as staff and management within other IWA Directorates. Main Duties and ResponsibilitiesManage the operation of the service in line with IWA policy and procedures and best practice ensuring that a high-quality person-centered service is always provided.Manage/supervise/support and assist core ALS staff and Healthcare Assistants in the provision of a high-quality service to our members.Assess new referrals and appropriately allocate a service to meet identified needs.Match service requirements with existing Healthcare Assistant staff as appropriate and recruit Healthcare Assistants to provide services as required.Monitor and evaluate the services provided on an ongoing basis.Ensure induction and mandatory training for Healthcare Assistants is provided and identify additional training as required.Ensure that working Rota’s are maintained and day-to-day administrative duties associated with Assisted Living Services are carried out, ensuring accurate records are kept in relation to services provided.Liaise with and refer to other Community statutory and voluntary services to ensure the provision of a total package of care which meets the member’s needs.Ensure that issues relating to the Health and Safety of staff and members are promptly addressed in an appropriate manner.Ensure complaints, investigations and safeguarding concerns are managed in line with IWA policies and procedures.Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.Be flexible and responsive to the needs of the members and identify potential development issues within the service.Manage and support new and innovative ways of supporting the needs of members within the Assisted Living Service.Support IWA’s fundraising activities.Carry out any other related duties as required. PERSON SPECIFICATIONTraining, Experience and QualificationsA QQI Level 8 degree or professional qualification or higher in one of the following disciplines: Applied Social Studies / Allied Health or Nursing / Social Worker / Occupational Therapist / Community Work, General Management is essential.Several years in a supervisory management role with people management experience is essential.Previous experience of working within the disability sector or similar services is an advantage. Candidates from other sectors need to be able to demonstrate that they have relevant transferable skills.A full driver's license and use of your own car is essential. Knowledge and SkillsStrong communication, creativity, problem solving and decision-making skills.Strong time management and planning skillsExcellent negotiation and influencing skills.Experience of working with people with disabilities or a marginalised group is desirable.Strong administrative and excellent IT skills (Microsoft Office & Database Management) are essential.Fluent English speaker BehavioursThe ability to work on your own initiative and as part of a team.Person centered approach.An ability to build strong relationships at all levels.Strong customer service focusFlexible approach to workHigh level of confidentiality CompetenciesCritical analysis & decision makingCommunicating & influencingMotivating & empoweringAdaptability, drive & resilienceAccountability Remuneration & BenefitsAnnual Salary range between €37,876 to €45,831 DOEVouched expenses and mileageExcellent working conditionsTraining & development opportunities25 days annual leave pro rataAccess to PRSA Pension SchemeAccess to group VHI & HSF Health Cash Plans.Employee Assistance ServiceBike to Work Scheme The closing date for applications is Monday, January 6th 2025 Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment processINDHP