A career in IBM Software means you'll be part of a team that transforms our customers' challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers.
Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure.
Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Thomas J
Watson said it best:
"Good design is good business."
Design is an essential profession—an imperative thread—interwoven through the various functions and segments of the business.
Design is a driver of improved outcomes, contributing to business value for our clients and for IBM.
Our designers work to create experiences that work together, work the same, and work for our clients.
IBMers have a growth mindset and work in teams to include different perspectives to drive exceptional outcomes for our customers.
We showcase ownership and autonomy throughout the design process and seek an understanding of strategic objectives to create beautiful and functional products.
At IBM, you will be joining us in serving as a responsible technology innovator and a force for good in the world.
Your role and responsibilitiesWe are looking for a Content Design Manager with a hands-on approach and technical experience to make a meaningful impact on how our clients use our products.
You'll do this by leading a team of talented content designers in developing technical product content, both inside and outside of the user interface (UI), with a focus on clarity, accuracy, and user experience.
Required educationAssociate's Degree/College Diploma
Preferred educationBachelor's Degree
Required technical and professional expertise5+ years experience managing a documentation/tech writing team.
Demonstrated expertise as a senior technical writer and/or content designer.
Modeling and formatting content into viable, feasible, and desirable solutions.
Proven experience simplifying complex content for users.
Researching and learning the functionality being developed to help inform and guide both technical and non-technical audiences.
Preferred technical and professional experienceExperience working in an agile, squad-based, continuous delivery development model.
An interest in Artificial Intelligence (AI) and Natural Language Processing (NLP) and the capability to learn how to infuse AI into our content operations.
DITA experience is preferred.
ABOUT BUSINESS UNITIBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient.
IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.
YOUR LIFE @ IBMBeing an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.
OTHER RELEVANT JOB DETAILSJob Title:
Content Design Manager
Job ID: 21594
City:
Dublin
Country:
Ireland
Work arrangement:
Hybrid
Area of work:
Design & UX
Employment type:
Regular
Position type:
Professional
Company:
Software Labs Campus Unlimited Company
Shift:
General (daytime)
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