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The Kildare International School of English Limited
Location:
Waterford, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
bb72ce90d75b
Job Views:
2
Posted:
23.04.2025
Expiry Date:
07.06.2025
Job Description:
We are seeking a dynamic and proactive individual to join our team as a Center Administrator for our Waterford location. This full-time role requires strong organizational and communication skills, a welcoming attitude, and the ability to manage multiple tasks. The ideal candidate will be responsible for overseeing and supporting European sales for mini-stays and short-term English courses, coordinating social activities and bookings related to mini-stays, and providing excellent day-to-day administrative support to the ISE (International School of English) team.
Key Responsibilities:
1. Sales & Course Coordination:
o Manage European sales efforts related to mini-stay programs and short-term English courses.
o Coordinate the booking process for mini-stay participants and short-term courses, ensuring all details are handled smoothly and professionally.
o Work closely with international partners and agents to promote and manage the mini-stay and short-term course offerings.
2. Social Activities & Student Engagement:
o Organize and coordinate social activities for students, ensuring that students have a positive and engaging experience during their stay.
o Work with the ISE team to plan and execute events, excursions, and cultural activities that enhance the student experience.
3. Student and Partner Support:
o Serve as the main point of contact for visiting partners, agents, and stakeholders, offering a warm, helpful, and professional presence.
o Provide day-to-day administrative support and assist existing ISE admin staff with handling student queries and requests.
o Offer guidance and assistance to students, addressing inquiries about courses, accommodation, activities, and more.
4. Administrative & Clerical Support:
o Provide general clerical and administrative support to management and ISE staff, including but not limited to filing, reporting, and record-keeping.
o Ensure that all documentation is accurately maintained and that correspondence is timely and professional.
o Take a leading role in management of school facilities including liaising with tradespeople, managing supplies and supervising cleaning staff.
5. GDPR Compliance:
o Ensure that any handling, processing, or collection of data within ISE complies with GDPR EU policies and regulations.
o Maintain confidentiality and ensure that all student and partner data is securely managed and stored.
6. Emergency Support:
o Serve as the main holder of the emergency telephone for students, offering support and assistance during out-of-office hours when required.
Skills & Qualifications:
1. Previous experience in administration, customer service, or a related field.
2. Strong organizational and multitasking abilities.
3. Excellent communication skills (both written and verbal).
4. Ability to work independently as well as part of a team.
5. A warm, welcoming, and professional demeanor when interacting with students, partners, and staff.
6. Knowledge of GDPR regulations and data handling best practices.
7. Fluent in English (additional languages are a plus).
8. Proficient in Microsoft Office and/or similar administrative software.
Benefits:
Opportunity to work in a vibrant and dynamic environment. Engage with international students and professionals.
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