IT Application Support Engineer – Spanish Support
We are seeking an IT Application Support Engineer with Spanish language skills to join our EMEA Customer Care division.
About the Role
TCS is a purpose-led transformation company, built on belief. We support clients in making a meaningful difference to people and communities they serve.
Key Responsibilities:
* Troubleshooting and resolving Incidents & Service Requests
* Managing incident queues & incident intake channels
* Taking ownership of incidents & communication with customer as required
* Responding in a timely fashion to reactive or proactive incidents
Requirements:
* Windows Server Administration / Troubleshooting
* Ability to troubleshoot infrastructure related issues
* Basic Linux Service Administration
* Basic My SQL/MS SQL skills
Benefits:
* Competitive salary package
* Pension
* Healthcare
* Life assurance
* Laptop
* Phone
Location:
Letterkenny, Co. Donegal (Hybrid - 3 days onsite per week)
Estimated Salary:
£45,000 - £60,000 per year