Job Title: Duty Manager
We are seeking a highly motivated and experienced Duty Manager to join our team of a renowned Luxury Hotel in the Midlands.
This is an exceptional opportunity for someone who is passionate about delivering exceptional guest experiences while driving team performance.
As a leader in one of Ireland's premier hotel groups, you will have access to industry-leading development programs and opportunities for career progression.
Benefits:
* Fast-Track Career Growth: Unlock your potential with access to development programs and internal promotion opportunities.
* Exclusive Employee Perks: Enjoy generous discounts for yourself, friends, and family within our hotel and sister properties.
* Health & Wellness Benefits: Benefit from the use of the hotel facilities.
* Work-Life Balance Rewards: Gain extra annual leave with service milestones and enjoy team social events.
* Recognition & Rewards: Be part of a workplace that celebrates and rewards your achievements.
* Convenient Daily Benefits: Relish complimentary meals during your shift.
Responsibilities:
* Lead with a hands-on approach to guarantee the smooth running of hotel operations.
* Host daily team briefings to ensure clear communication across departments.
* Inspire your team to deliver exceptional customer service that exceeds expectations.
* Train, mentor, and foster a culture of continuous improvement among staff.
* Manage staff rosters and maintain cost efficiency to meet target GP.
* Handle cash, card transactions, banking, and sales reporting with precision.
* Drive operational excellence and ensure compliance with company standards.
Requirements:
* Proven management experience in a similar hotel setting.
* Strong Food & Beverage expertise with a passion for hospitality.
* Exceptional leadership and communication skills to motivate and guide your team.
* Outstanding time management and organisational abilities.
* Attention to detail and computer literacy.
* Flexibility to work a 5 over 7-day schedule.
* A valid work permit and documentation.
* A commitment to delivering excellence in every aspect of your role.