Social network you want to login/join with:
Lane7
is the fastest growing and market-leading boutique bowling business in the UK,
with multiple venues across three brands: Lane7, Level X, and Gutterball.
Bowling has been our passion for the last 10 years. Think of us as your
one-stop-shop for a great activity-packed experience that also offers arcades,
beer pong, pool, golf, darts, shooting pods, karaoke, and much more! We aim to
provide the best night out every time, with all your favorite activities combined.
We have the perfect entertainment for everyone and for every occasion.
We’re looking for a passionate
and organized Administration Assistant to join our team! We have ambitious and
exciting plans, coupled with an active roll-out plan.
What you’ll be doing
You’ll work closely with the Venue Manager to manage inbound
sales inquiries from our guests as well as complete business administrative
tasks outlined by your line manager.
Guest Services
* Answer inbound calls politely and promptly
* Return missed calls
* Respond to inbound inquiries for groups of up to 35
guests via the booking system and email
* Help achieve targets for conversion rates and forecasted
revenue
* Respond to all guest queries politely and promptly
* Complete additional administrative tasks assigned by your line manager
* Be the main point of contact for on-site meetings related to booking inquiries
* Work Monday to Sunday based on rota hours, totaling 30 hours per week
* Use multiple communication platforms including phone, email, and Teams to liaise with HQ support and site teams
What We’ll Offer
* Access to our team wellbeing app to support mental health and wellbeing initiatives
* Friends and family discounts across the Lane7 Group
* Up to 30 hours per week
To Apply
All candidates must be fluent in written and spoken English and have the right to work in the UK.
If you are ready, we would love to hear from you!
#J-18808-Ljbffr