About Ekco Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe
We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments.
* In a few words, we take businesses to the cloud and back
We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.
The Role Provide support of Managed Service environments Troubleshooting, identify issues and or risks, issue resolution Liaising with vendors for escalated issues Documenting solutions and runbooks Technical Skills Microsoft server products up to Windows 2012 Exchange 2010/2013/2016 Active Directory support, design and implementation - including DHCP, DNS Dell/HP Hardware/Storage knowledge to support designs.
Knowledge of support and administration of Dell EqualLogic SANs Comfortable with various backup software applications such as CommVault, Backup Exec,Veritas NetBackup Virtualisation – focus on Hyper-V with VMware experience Bonus Points Experience with Dell Fluid FS NAS storage Assist with the Design, implementation and deployment of client solutions with a focus on Microsoft technologies About You A minimum of 1 year experience in support Excellent troubleshooting skills are essential Good Communications skills written and oral Good interpersonal skills Good team skills Client liaison skills - this position will involve working on site with the client Ability to manage and prioritise workloads.
Benefits/Perks ? Time off - 25 days leave + public holidays x1 day Birthday leave per year Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice EkcOlympics - a global activity for fun
Learning & development - Unlimited access to Pluralsight learning platform A lot of responsibilities & opportunities to grow (also internationally) Why Ekco ? Microsoft's 2023 Rising Star Security Partner of the year VMware & Veeam top partner status Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values