Datalec Precision Installations is a leading provider of data centre solutions, renowned for our commitment to excellence and innovation. We specialise in delivering high-quality infrastructure and services to support the critical operations of our clients’ data centres.
We are seeking a dedicated and skilled Facilities Engineer (facilities utilities- critical environments) to join our team. This role involves working in shifts to ensure the smooth operation and maintenance of our clients’ data centre facilities. As part of the onsite operational team, you will be responsible for all technical operations, providing technical, preventive and corrective maintenance to the agreed SLA’s maintaining customer satisfaction to the highest standard. The ideal candidate will have a strong background in facilities management, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
Core Duties & Responsibilities
* Monitor and maintain data centre infrastructure, including HVAC, electrical, and mechanical systems.
* Perform routine inspections and preventive maintenance to ensure optimal performance and reliability of all systems.
* Respond promptly to facility-related issues and emergencies, providing timely and effective solutions and reacting to incidents and events impacting critical infrastructure availability.
* Maintain a working understanding of EOPs and escalation procedures to ensure effective first-line facility support.
* Proactively perform basic maintenance tasks autonomously and perform intrusive maintenance tasks under supervision.
* Collaborate with other team members and departments to support data centre operations and projects.
* Maintain accurate records of maintenance activities, equipment status, and inventory. Manage subcontractor repairs and documentation.
* Contribute to the creation of operational procedures and processes such as RAMS, MOPs, and SOPs.
* Provide first-level response and assist in root cause analysis for facility issues and rack-level events, acting as an escalation point for junior team members.
* Inspect, monitor, maintain, and repair buildings and equipment according to client quality standards, ensuring environmental conditions are maintained for critical building systems.
* Continuously update and maintain knowledge on all facility-related processes and procedures, including cooling systems, access controls, and fire suppression systems.
* Ensure compliance with safety regulations and company policies.
* Ensure operational excellence, meeting SLA’s and proactively identifying potential risks.
* Maintain business and client confidentiality, adhering to GDPR regulations in line with company and group standards.
On-Call & Shift Responsibilities:
* Participate in on-call/shift team responsibilities and roster, to provide 24/7 coverage for the data centre as required.
* Deliver excellent service outside of business hours, providing first and second-line support for alarms and handling or escalating alarms according to guidelines.
Qualifications: Skills and Experience
* Bachelor’s degree in Engineering, Facilities Management, or a related field.
* Proven experience in facilities management/technician, preferably in a data centre environment.
* Strong knowledge of HVAC, electrical, and mechanical systems.
* Knowledge of operational procedures and processes, RAMS, MOPs, and SOPs.
* Excellent troubleshooting and problem-solving skills.
* Ability to work effectively in a team and independently.
* Strong communication and interpersonal skills.
* Willingness to work in shifts, including nights, weekends, and holidays.
* Proficiency in IT, including Microsoft Office.
Hours of work
Typically 40 hours per week
Travel Requirement
Flexibility required.
To Apply
To apply for this position please send your CV and covering letter to hr@datalecltd.com. For further information please contact Jane Blackwood on 0800 6891318.
About Datalec Precision Installations (DPI)
Data Precision Installations (DPI) is a growing dynamic Data Centre Installation Company that delivers high-quality and cost-effective design, supply, and installation. We are renowned throughout the industry for the ‘Can do, above and beyond’ approach, with attention to detail that makes us successful in implementing the biggest data suite installations across UK, EMEA and UAE. The business approach is project delivery that scopes for complex installations. We, as a Company, pride ourselves on providing high-quality and consistent standards of workmanship in everything we do.
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