Job Title: Water Operations Manager
About the Job:
You will oversee the operation and maintenance of water supply, water treatment, legionella compliance, rainwater harvesting, discharge network, and drainage systems for Data Centers in AWS Cloud regions. You will partner with internal customers and stakeholders to engage as a team and ensure timely handover. The role will positively contribute to implementing safety procedures to safeguard operator safety.
Your Key Responsibilities:
1. Drive continuous improvement efforts on infrastructure through standardization of procedures and policies while delivering performance against agreed metrics.
2. Collaborate effectively with internal & external stakeholders to deliver operational excellence for all AWS customers.
3. Ensure preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance with AWS procedures.
4. Organize the capability to react & respond appropriately to any potential customer-impacting event on any component of water infrastructure.
5. Work with internal and external teams to successfully manage the lifecycle of water improvement projects and act as owner in delivering on project objectives and targets.
6. Proactively engage stakeholder teams to identify optimization opportunities on water consumption or discharge requirements. Support REE deep dives on RCA of compliance failures and rectification works required for improvement.
7. Promptly and accurately communicate project status, risk analysis, and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
8. Identify and lead process improvement initiatives that improve the Engineering and cross-teams' efficiencies, optimizing the teams' value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
About the Team:
The Water Operations team focuses on mechanical, electrical, and controls systems that support water within our data center critical environments. The role must be able to build and lead high-performing teams across the EMEA region to support Engineering Operations, understand and support their day-to-day operations, and/or 3rd party specialist vendors while having technical capability and curiosity to dive deep into any given challenges as needed. As a water operational owner in Amazon, you can innovate to solve these issues and help drive operations excellence in all areas for water. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance.
BASIC QUALIFICATIONS:
1. Bachelor's Degree in Industrial Engineering, Mechanical Engineering, or other STEM field, or 7+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation in the water operation field.
2. 4+ years of demonstrated experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems.
3. 4+ years of demonstrated experience with CAD software (AutoCAD, REVIT, BIM 360, etc.).
4. 5+ years of demonstrated experience in Operations and Maintenance requirements for safe water supplies (disinfection, legionella control).
5. 3+ years of demonstrated experience with Change Management Systems (CMS) and Ticket Systems (PPM).
PREFERRED QUALIFICATIONS:
1. Master's degree in Engineering, Operations, Business Administration, or a related STEM field.
2. 3+ years of demonstrated commercial experience.
3. 3+ years of demonstrated experience in water treatment and operation and maintenance.
4. Experience with Six Sigma and/or Lean Manufacturing.
5. Experience with Microsoft Project, Smartsheet programs.
Estimated Salary: $120,000 - $180,000 per year