Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives.
About the Role
As a Senior Technical Business Analyst, you will primarily work with Step Wise implementations, our automated rating and pricing system, and consult with clients on requirements gathering, system design, configuration, and implementation.
In addition to working on Step Wise implementations, this role will involve advising clients on Underwriting, Actuarial, and financial projects, and supporting senior consultants as appropriate.
Key Responsibilities
* Create and update software with complex pricing models
* Improve the customer experience by proactively partnering and consulting with business resources to implement enhancements to existing processes and workflows
* Cross functional requirements gathering, system consultation, and implementation of system design and configuration
* Support and understand the rating formulas and factors, system workflow, and implement appropriate design and configuration of workflow portals within the Step Wise application suite
* Use Excel and SQL-based systems to solve business problems / achieve clients' expectations
* Understand industry issues, changes, and potential impacts and opportunities for the Step Wise consulting team
* Consult with internal/external clients to understand business needs and translate into technical solutions including design, development, and delivery
* Manage project deadlines across multiple clients with minimal supervision
* Convey proposed solutions to non-technical audience through presentations and demos
Requirements
You must have:
* Bachelor's Degree in IT, Finance, Business, Actuarial Science, Math, Data Analytics, Economics or a related degree
* Advanced level of proficiency with Microsoft Excel, including complex formulas, calculations, VBA, etc.
* Hands-on SQL experience including familiarity with database design best practices, creating stored procedures, etc.
* Proven experience working in the healthcare, insurance industry, finance, FMCG or any retail experience
Preferred Qualifications
* Expertise in rating systems (Software applications and/or Excel tools) is highly desirable - as a consultant, super user, or technical design/implementation subject matter expert
* Experience in an Actuarial and/or Underwriting role
* Knowledge of the full Software Development Life Cycle.
* Experience working in an agile development environment is desirable
* Experience with user interface design and/or workflow automation
* Experience working with the Step Wise Suite
About Us
We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.