M&S Store detective 45 hrs per week, 20.23ph (Euros). Tuesday to Saturday
All travel paid for. 40 mile radius. M&S sites in Dublin and Surrounding areas.
Areas - Dublin city Centre, Dundrum Town Centre, Blanchardstown and Liffey Valley Shopping Centre, Navan, White water shopping centre
Job Overview
Our client is Ireland's premier high street retailer. As a Store Detective, you will operate across their network of stores and utilize your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension, and prosecution of criminals who target our client.
Main Duties
1. Observe, deter, and arrest those taking part in criminal activity in line with the Larceny Act.
2. Follow the ASCONE process.
3. Work with SOC CCTV operators to identify and stop offenders.
4. Liaise with police forces and other crime prevention partners in the areas you will be operating to keep up to date with crime trends.
5. Build a local network to identify and disrupt crime.
6. Report incidents accurately and in a timely fashion.
7. Occasionally attend court to provide evidence.
What we are looking for
1. Highly adaptable; no two days at our client's regional stores are the same.
2. Remain calm under pressure and react quickly in challenging situations.
3. Experience in a customer-facing role with a strong customer service background.
4. Strong communication skills (both written and verbal), preferably with a Leaving Cert or equivalent in English.
5. Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve existing working practices.
6. Strongly self-motivated individual possessing a can-do attitude and a drive to learn.
7. A positive, outgoing personality looking to be part of a strong and established team.
8. Essential to be PSA licensed; store detective experience is highly desirable.
9. Exceptional observational skills; ability to handle sensitive situations and make quick decisions.
10. Confidence to challenge people when necessary.
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