Job Title: Head of Senior Support ServiceDate of Issue: December 2024The ultimate aim of COPE Galway's Senior Support Service is to support healthy independent ageing at home.We do this by:Delivering and developing a suite of services & supports including:A home delivered meal service suited to the dietary needs of older people and those with chronic illness;A range of community support programmes promoting healthy and independent ageing at home;Supporting communities to promote positive ageing through the development of lunch clubs.Advocating with and on behalf of older people in Galway to support independent and healthy ageing at home.Overall objectives of the post:The Head of COPE Galway's Senior Service is responsible for the ongoing management and further development of the range of services and responses of the organisation to the needs of our ageing population in Galway. The post holder shall continuously appraise the developments and functioning of the services to ensure that they are achieving the best impact, meeting identified needs, and supportive of COPE Galway's strategy and other relevant national strategic policy frameworks.Main Responsibilities of the post:The Head of Senior Support Service will:Oversee the delivery and further development of COPE Galway's Senior Support Service focused on identifying and addressing the needs of older people in Galway.As a member of the Senior Leadership Team of COPE Galway, support the management and development of COPE Galway in achieving its vision and mission with reference to Senior Support Services.The role oversees the management of the various aspects of the COPE Galway Senior Support services including:Community Catering & Meals4HealthResponsibility for the management and delivery of the meals service/social enterprise rests with the manager of Community Catering. The main areas of responsibility for the Head of Senior Support service include:Planning and development.Client support, in ways complimentary to the work of COPE Galway across our Senior Support services.Community Support ProgrammeTo work closely with and supervise the work of the manager of the Community Support Programme to ensure:The delivery of services responsive to identified needs.Best impact and reach in our work with clients across all the community support services.Service Development and inter-agency LiaisonMaintain an overview of the changing needs of Galway's ageing population.Contribute to and develop opportunities for older people to advocate for themselves.Promote intergenerational opportunities in support of strong communities.Oversee the implementation and further development of policies, procedures, and practices of the services.Keep up to date on relevant legislation, policies, strategies, and developments within the sector.Establish and maintain positive working relationships with relevant agencies.Promotion of servicesEnsure a continuous profile for both the issue of positive ageing and COPE Galway's Senior Support Service.Lead and manage the staff team in the delivery and development of services.Ensure good communication between staff.FinanceContinually review the funding model in place to support COPE Galway's Senior Support services.Assume responsibility for the liaison with state funders.Health and SafetyEnsure that best practice in relation to standards of health and safety are maintained.Ensure that hazard audits and risk assessments are carried out on a periodic basis.Information ManagementEnsure that the necessary administrative and data collection systems are in place and operational.Ensure that data protection and confidentiality policies are adhered to.GeneralParticipate in supervision provided by the Ass CEO or designated person.Undertake any other duties as may be reasonably required.Vision and Mission of COPE GalwayCOPE Galway's vision is a community where every person is valued, cared for, and supported at every stage of life.Our mission is to make a positive difference by empowering people, creating change, and strengthening communities.Person SpecificationThe ideal candidate will be passionate about promoting positive and healthy ageing at home and committed to advocating strongly towards making Galway a great place in which to grow old.Education:3rd level qualifications in a relevant field.Experience:Minimum of 5 years staff and organisational management experience.Experience of working in the area of healthy independent ageing at home or a related field.Experience of developing successful funding models including grant applications.Additional requirements:Garda Clearance.A full driver's licence and own transport.Key Terms and Conditions of Employment:Hours of Work: 37 hrs per week full-time role, with flexibility re hours as required.Place of Work: Based across all relevant services.
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