Customer Service Representative Opportunity
Job Summary
We are assisting a fast-growing automobile wholesaler in Bangor with the recruitment of a Customer Service Representative.
Key Responsibilities:
* Maximise sales potential for the Sales Team
* Deliver exceptional customer service consistently
* Contact dealers to confirm vehicle availability
* Prepare proforma invoices and manage deal files in Sharepoint
* Record and receipt customer payments, inspect vehicles upon arrival, and manage inbound and outbound mail
Requirements:
* GCSE Maths and English qualifications
* Excellent written and oral communication skills, including strong presentation abilities
* Valid UK driving license with access to personal transport
* Proven administrative experience and strong numerical aptitude
* Proficient in Microsoft Office applications
Desirable Criteria:
* Experience working in a sales environment and understanding of excellent customer service principles
* Proactive approach to improving customer experiences through communication and technology