Customer Service Representative Location: Galway City (East)
Type of contract: Permanent
This is a role based on site for the first 6 months and then reverts to a hybrid working opportunity of 3 days on site, 2 days from home. About Your New Employer This job opportunity is with an Irish owned company with over 300 employees across Galway, Kildare, Dublin and Cork.
The majority of employees are in Galway.The prospects for this company are excellent and it has seen a healthy growth in revenue over the last number of years.About Your New Customer Service Job Develop good business relationships with new and existing customers (this role does not involve cold calling, you will only deal with people who are already customers).Processing customer purchase orders and queries.Manage and process customer queries by both phone and email.Inform customers on the technical benefits of the products.Work and support external sales colleagues to ensure high level of customer service for customers.Stay up to date on product knowledge and keeping up to date on product material.Weekly and Monthly reporting through SAP.What Skills/Experience You Need Experienced in a similar customer service role, dealing with business customers.Technical and or Production experience is a distinct advantage but not essential.Experience of working within distribution, supply chain, medical or pharma related industries would be beneficial.Confidence to discuss the benefits and features of products (full training and support of the department will be given).Good communication, organisational and administration skills.Ability & Desire to deliver first class customer service.What's on Offer Company benefits that include an annual bonus, pension, healthcare, excellent career development opportunities, subsidized canteen, educational assistance and free parking.What's Next Apply now by clicking the "Apply Now" button or call me, Louisa Poinboeuf at ****** or Or if the job isn't quite right but you are looking for something similar, please get in touch
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