This position is for K2 Data Centres, a company under Kuok (Singapore) Limited, based in Dublin, Ireland.
Purpose of the Role:
To provide specialist training and service support of an operational critical environment providing 24/7/365 on-site support of a production data center facility. The Technical Specialist is responsible for emergency response, training, and maintenance of critical services within the data center environment. These activities typically include planning activities daily ensuring all aspects of the shift & facility are covered & monitored during your day. All paperwork associated with the planned maintenance visits of vendors is ready and in place for the operations team. It is the Technical Specialist's responsibility to coordinate critical activities across facilities.
Responsibilities:
* Reports to Technical Lead under the direction of the Critical Facilities Manager.
* Manage and be responsible for ensuring the successful operation, maintenance, and repair of all critical environment systems while maintaining 100% uptime to all critical power systems on site at all times.
* Prioritize and assign PPMs/TTs planned & unplanned work orders to achieve & maintain 100% compliance every month.
* Adhere to all quality, health & safety, and environmental policies within the domain.
* Coordinate ongoing maintenance and activities within the Data Centre.
* Ensure all subcontractors are inducted and permitted to work within the domain prior to issuing permits to work.
* Review subcontractor method statements, risk assessments, and MSDS to ensure compliance with site health & safety and operating procedures prior to issuing permits to work.
* Attend all switching activities as K2’s Senior Authorized Person.
* Ensure completion of all your shift team’s scheduled PMs.
* Update and log all activities/time on CAFM.
* Ensure all DCS are trained on all systems.
* Ensure full PPE and safety practices are followed.
* Drive all shift teams to achieve acceptable scores on the team KPI Scorecard.
* Provide input into and develop site-specific procedures including EOPs, SOPs, MOPs, Aps, and EOP Drills.
* Be conversant with the site Emergency Response Plan.
* Report health and safety breaches and concerns to your manager.
* Escort and supervise/monitor work of third-party engineers and subcontractors.
* Develop a good working relationship with all members of K2 staff and customer representatives.
* Carry out Toolbox talks once every shift rotation.
* Ensure the professional image of K2 is presented to clients and visitors at all times while on site.
* Adhere to all K2 quality, health & safety, and environmental policies.
* Undertake other tasks as defined and requested by local management.
Working Environment Entails:
* Walking job sites with areas of uneven terrain.
* Work at heights.
* Regularly lift and/or move items and participate in group lifts.
* Work shifts longer than eight hours in duration.
* Co-ordinate body movements when using tools or equipment.
* May require bending or twisting the body to access equipment.
* Involves performing physical tasks all day.
* Use hands to manipulate small wires and objects.
* Push or pull objects into position.
* Work in a noisy environment.
* Work in confined spaces.
Circumstances:
* The Technical Specialist is the next point of contact to cover shifts during emergency situations.
Please Note:
* All details are provided for guidance only and do not limit the responsibilities and accountabilities of the job.
* Full details of employment terms and conditions are provided within offers of employment, the employment handbook, and appropriate policies.
* This document does not constitute an offer of employment.
Skills Set and Qualifications Requirements:
* Bachelor's Degree in Mechanical or Electrical from an accredited college or university.
* Minimum 1-3 years of working experience in a Data Centre environment preferred.
* Effective communication and proficiency in spoken and written English.
* Good working ability on Microsoft Office Products, particularly Excel, Word, Outlook, and PowerPoint.
* Committed to the delivery of excellent customer service.
Interpersonal Requirements:
* Calm manner, able to work under pressure.
* Self-motivated, ability to work on own initiative.
* Punctual and reliable.
* Good attention to detail.
* A team player, able to work with colleagues and clients at all levels.
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