Who are Smartbox?
With more than 3.5 million gift sets sold each year in France and Europe, Smartbox group is the European leader in experience gifts.
For nearly 20 years, we have been developing thousands of experiences to offer and as many great moments to live. From the most iconic to the most unusual, Smartbox's mission is to allow everyone to offer their loved ones the possibility of living unique experiences.
Smartbox is a gift with a difference, one that celebrates the growing value of the real experience, both increasingly rare and increasingly precious to the French. Especially among young people, for whom life is also digital, the real experience is increasingly sought after when the acquisition of material goods makes less and less sense.
Offering a Smartbox means offering sensations. Alone or with a partner, with family or friends, whether the experience is exciting, enriching, soothing, surprising, or delicious, whether it is lived close to home or whether it allows you to discover new horizons, Smartbox offers the emotion of a moment lived.
Smartbox is a ready-to-give experience that can be found on our website smartbox.com, at our online partners and in more than 17,500 points of sale, Smartbox boutiques, department stores, supermarkets and specialist retailers.
Summary
We are looking for an Accounts Receivable Specialist to manage and allocate incoming payments, handle refunds, and process marketplace transactions while ensuring accurate account reconciliation. You will work closely with the cash collection and customer service teams to resolve payment and refund-related requests.
Role and tasks :
• Post, allocate and settle all incoming payments on a daily basis, liaising with the cash collection team to identify payers and get remittances
• Prepare lodgements for cheques and promissory notes to be sent to the banks and posted in the ERP
• Prepare submission of monthly direct debits and liaise with cash collection team to resolve rejections
• Process refunds and commercial gesture payments required by Customer service and liaise to resolve issues
• Deal and handle requests from Cash collection team (payments reclass and split), customer service and management regarding payments and refunds
• Post and allocate online payments made for orders placed on our websites
• Post and allocate payments coming from marketplaces
• Reconcile marketplace accounts to ensure that all payments have been received and processed
Skills and competencies :
• Numerate and good with numbers
• General accounting principle understanding (debit / credit - Assets / Liabilities - P&L / Balance sheet)
• Analytical and able to conduct independent researches
• Attention to details and meticulous
• Team player and able to coordinate workload with others
• Proficient in English