Be the face of our brand and engage with customers at every touchpoint.
About This Role
We're looking for a talented individual to join our shop team, where every interaction is an opportunity to spread joy and beauty, creating unforgettable experiences for our customers.
This role involves working closely with your Store Manager and Assistant Store Manager to achieve personal and store goals. You'll be responsible for providing a 'best in class' customer experience, following store operational and safety procedures, and maintaining a clean and tidy store environment according to our visual merchandising standards.
Your Key Responsibilities
* Interact with customers daily, ensuring their needs are met and they feel at home in our stores.
* Share your passion for our brand by showcasing our products and how they can enhance our customers' lives.
* Maintain a high level of energy and enthusiasm, while being approachable and humble.
What We're Looking For
* A strong background in retail or hospitality, preferably in a similar role.
* A customer-service mindset and a team-player's work ethic.
* Decision-making and problem-solving skills.
* Attention to detail, organization, and structure.
* Flexibility to work across the week, including weekends.
Benefits of Working with Us
* Rituals employee discount.
* Numerous wellbeing initiatives and Employee Assistance Program (EAP).
* Company and team events.