Job Title: Training Coordinator
This position supports the manufacturing site at Lilly.
Key Objectives/Deliverables:
Training Coordinator Portfolio Management
* Identify, analyze, and determine solutions regarding learning gaps.
* Define requirements for personnel qualification in assigned business area/function; ensure implementation and ongoing maintenance.
* Create, revise, and implement training and related documents, ensuring all documents are well written and executable.
* Evaluate effectiveness of existing and planned learning interventions.
* Oversee the portfolio of projects to ensure the on-time creation of deliverables that meet quality standards, follow instructional design principles, are approved by appropriate personnel, and meet the needs of the business.
* Drive quality standards through review of project documents, design, deliverables, final learning content and evaluation data.
* Stay abreast of the breadth of learning solutions to guide business partners to the most effective learning methods, solutions and outcomes.
* Benchmark within Learning and Development organizations in other Lilly sites, seeking sharing and replication opportunities.
* Conduct usability testing as required.
* Share business metrics and interpretations with management.
Client Management
* Actively participate in area/function project and process teams.
* Analyze/understand the assigned business area/function, including business goals, job titles and descriptions, key duties, and responsibilities.
* Monitor client satisfaction of learning program implementation. Share results with management and make recommendations.
* Surface improvement opportunities within Training Compliance.
* Consult across the assigned business area/function to ensure training plans align with business plan, strategic direction, and compliance and ethics.
* Effectively communicate updates for projects and assignments.
Curriculum Architecture and Assignment
* Identify target audience for specific learning intervention.
* Create and maintain duty-aligned curricula with business partners and support curricula owners in the business.
* Ensure accuracy and appropriateness of target audience definitions for courses owned by assigned business area/function in the Learning Management System (LMS).
* Troubleshoot curriculum architecture and assignment and resolve issues.
* Implement centrally-developed process improvements in local area.
Instructor Delivery
* Ensure internal instructor/facilitator qualification process is executed.
Requirements:
* Experience in technical writing.
* Demonstrated program/project management skills.
* Experience with learning & development and SOP business processes.
* Demonstrated ability to establish strong business relationships.
* Demonstrated ability in communication, conflict resolution, judgment and managing complex issues.
* Working knowledge of business area/function.
* Ability and willingness to challenge business partners regarding ways to use learning interventions to most effectively meet business requirements.
* Ability to work independently and in a team environment.
* Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals.
Preferred Qualifications:
* Experience working in a GMP-regulated environment.
* Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as CAPA tools/TrackWise, document repositories/Veeva QualityDocs).
* Experience in supplier oversight.
* Ability to effectively partner outside functional area.
* Ability to navigate complex organizations.
* Strong organizational skills.
* Demonstrated ability to coach others.
* M.S. degree in Instructional Systems Technology, Performance Technology, Adult Learning, or related experience/education.
Education Requirements:
* Bachelor's Degree or 2+ years of experience in a Learning & Development role.
Other Information:
* Travel may be required.
* 8 hour days – Monday – Friday. Work outside of standard hours may be required. WFH may be accommodated up to 2 days week with prior approval.
* Applicant will work in various areas within a manufacturing site. Allergens are likely in the manufacturing environment. Mobility requirements and exposure to allergens should be considered when applying for this position.